Refund policy
At ELVARAH, your satisfaction is our priority. We stand behind the quality of our products and want you to shop with complete confidence.
30-Day Money-Back Guarantee
You can try ELVARAH® risk-free. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.
Eligibility for Refund
To qualify for a refund:
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Your request must be made within 30 days of delivery.
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The product must be returned if requested.
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Proof of purchase (order number or receipt) is required.
Non-Returnable Items
For health and safety reasons, the following items may not be eligible for return:
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Opened or used products beyond normal testing
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Products purchased during special clearance sales
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Gift cards or promotional items
Refund Process
Once your request is approved:
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Refunds will be issued to your original payment method.
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Processing time typically takes 5–10 business days, depending on your bank or payment provider.
Return Shipping
Customers may be responsible for return shipping costs unless the product arrived damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
If you have any questions about our return policy, please contact our support team:
Email: Support@Elvarah.com
Response Time: Within 24–48 hours